Knowledge Mapping

This module focuses on the fundamental principles of Awareness Mapping, its worth, principles, and methodologies.

Crucial Questions

  • What is K-map?
  • What does the K-map show, and what do we map?
  • Why is K-mapping so vital?
  • What are some of the critical principles, methodologies, and inquiries for K-mapping?
  • How do we build K-map?

Track record

Every single of the past centuries has been dominated by solitary technology. The eighteenth century was the time of the good mechanical methods accompanying the Industrial Revolution. The nineteenth century was the age of steam engine. Following these, the key engineering has been details accumulating, processing and distribution. Among the other developments, the installation of world wide telephone networks, the creation of radio and television, the start and unprecedented advancement of the computer industry and the launching of interaction satellites are considerable. Now persons began to imagine that only facts is not ample, what issues is Understanding. So there has been noticed change from Facts to Knowledge.

A bit of details without the need of context and interpretation is knowledge these kinds of as figures, symbols.

Details is a set of data with context and interpretation. Information is the foundation for expertise.

Information is a established of details and details, to which is extra professional view and working experience, to end result in a important asset which can be made use of or applied to help selection generating. Information may perhaps be explicit and/or tacit, unique and/or collective.

The phrase -Knowledge Mapping- looks to be reasonably new, but it is not. We have been practising this in our every day daily life, just what we are not carrying out is – we are not documenting it, and we are not accomplishing it in a systematic way. Information Mapping is all about retaining a record of facts and knowledge you need to have these types of as where you can get it from, who holds it, whose knowledge is it, and so on. Say, you need to have to locate something at your household or in your home, you can obtain it in no time mainly because you have just about all the info/knowledge about -what is exactly where- and -who knows what- at your residence. It is a sort of map established in your brain about your residence. But, to set this sort of a map about your organisation and organisational awareness in your brain is nearly difficult. This is where by K-map gets to be helpful and demonstrates particulars of just about every bit of awareness that exists in the organisation like locale, excellent, and accessibility and understanding expected to run the organisation easily – consequently building you able to obtain out your required understanding very easily and successfully.

Beneath are some of the definitions:

It really is an ongoing quest within just an group (which includes its source and shopper chain) to assist uncover the site, ownership, worth and use of expertise artifacts, to discover the roles and know-how of folks, to discover constraints to the movement of information, and to emphasize options to leverage current expertise.

Know-how mapping is an crucial apply consisting of study, audit, and synthesis. It aims to observe the acquisition and reduction of info and information. It explores individual and group competencies and proficiencies. It illustrates or “maps” how information flows in the course of an corporation. Awareness mapping will help an firm to recognize how the decline of staff members influences intellectual funds, to help with the selection of groups, and to match technologies to awareness demands and procedures.

– Denham Grey

Expertise mapping is about making awareness that is obtainable in an organisation clear, and is about delivering the insights into its excellent.

– Willem-Olaf Huijsen, Samuel J. Driessen, Jan W. M. Jacobs

Information mapping is a method by which organisations can establish and categorise understanding belongings within just their organisation – men and women, processes, articles, and technological know-how. It lets an organisation to totally leverage the current abilities resident in the organisation, as properly as recognize boundaries and constraints to satisfying strategic aims and goals. It is developing a roadmap to find the information needed to make the ideal use of resourses, unbiased of source or sort.

-W. Vestal, APQC, 2002

(American Productiveness & High-quality Heart)

Awareness Map describes what knowledge is applied in a course of action, and how it flows close to the method. It is the basis for pinpointing expertise commonality, or regions in which related know-how is applied across numerous procedure. Fundamentally, a process know-how map cntains details about the organisation?s awareness. It describes who has what know-how (tacit), in which the expertise resides (infrastructure), and how the information is transferred or disseminated (social).

-IBM Worldwide Products and services

How are the Understanding Maps developed?

Know-how maps are created by transferring tacit and express awareness into graphical formats that are straightforward to recognize and interpret by the close end users, who may be supervisors, authorities, system builders, or any one.

Essential methods in building K-maps:

Standard steps – producing K-maps for distinct activity

  • The results of the complete process, and their contributions to the important organisational pursuits
  • Rational sequences of all the activities wanted to realize the intention
  • Knowledge needed for just about every exercise offers the awareness gap
  • Human resource necessary to undertake just about every exercise demonstrates if recruitment is necessary

What do we map?

The followings are the objects we map:

  • Explicit know-how
    • matter
    • goal
    • locale
    • format
    • possession
    • consumers
    • obtain appropriate
  • Tacit knowledge

    • abilities
    • talent
    • experience
    • locale
    • accessibility
    • get in touch with deal with
    • interactions/networks
  • Tacit organisational method understanding

    • the folks with the internal processing knowledge
  • Specific organisational course of action understanding

    • codified organisational process information

What do the know-how maps display?

Know-how map displays the resources, flows, constraints, and sinks of knowledge inside of an organisation. It is a navigational assist to both equally express information and facts and tacit information, displaying the great importance and the associations concerning know-how stores and the dynamics. The pursuing record will be a lot more illustrative in this regard:

  • Readily available awareness sources
  • Knowledge clusters and communities
  • Who makes use of what information means
  • The paths of awareness trade
  • The expertise lifecycle
  • What we know we don?t know (awareness gap)

Activity: 1

>> Can you create your personalized information map which reveals the sorts and locale of understanding sources you use, the channels you use to obtain awareness?

Wherever does know-how reside?

Expertise can be found in

  • Correspondents, inside files
  • Library
  • Archives (earlier undertaking files, proposals)
  • Conferences
  • Very best techniques
  • Encounter
  • Company memory

Exercise: 2

>> What are the other spots the place you can find awareness?

What are the other items to be mapped?

Gains of K-mapping

In lots of organisations there is a absence of transparency of organisation large awareness. Precious expertise is frequently not applied due to the fact persons do not know it exists, even if they know the information exists, they could not know in which. These problems guide to the knowledge mapping. Followings are some of the essential causes for accomplishing the know-how mapping:

  • to come across essential sources of expertise generation
  • to stimulate reuse and avoid reinvention
  • to come across critical info promptly
  • to spotlight islands of expertise
  • to supply an stock and evaluation of intellectual and intangible assets
  • to boost selection building and dilemma resolving by supplying applicable information
  • to deliver insights into company expertise

The map also serves as the consistently evolving organisational memory, capturing and integrating the key awareness of an organisation. It permits staff members understanding through intuitive navigation and interrogation of the data in the map, and by means of the creation of new expertise by the discovery of new associations. Merely talking, K-map offers workers not only -know what-, but also -know how-.

Important concepts of Awareness Mapping

  • Mainly because of their ability, scope, and effects, the generation of organisational-degree awareness map necessitates senior management help as very well as very careful organizing
  • Share your knowledge about determining, acquiring, and monitoring awareness in all kinds
  • Recognise and track down understanding in a vast variety of sorts: tacit, express, formal, casual, codified, personalised, internal, exterior, and lasting
  • Expertise is discovered in procedures, associations, procedures, individuals, files, conversations, inbound links and context, and even with associates
  • It should really be up-to-day and correct

K-mapping – essential questions

Information map gives an assessment of existing and essential understanding and info in the pursuing types:

  • What awareness is required for perform?
  • Who requires what?
  • Who has it?
  • In which does it reside?
  • Is the awareness tacit or explicit?
  • What difficulties does it tackle?
  • How to make guaranteed that the K-mapping will be utilized in an organisation?


  • K-maps should really be easily available to all in the organisation
  • It must be uncomplicated to recognize, update and evolve
  • It should be updated on a regular basis
  • It must be an ongoing system since information landscapes are continuously shifting and evolving

Offline Readings:

  • K-mapping resources
  • K-mapping resource range
  • Creating knowledge maps by exploiting dependent associations
  • Developing knowledge framework map?
  • White web pages
  • KM jargon and glossary

On-line Resource:

K-mapping Resources:

  • MindMapping
  • Inspiration
  • IHMC ( (require to have.Internet Framework and JavaRunTime installed in your pc)

(Study far more about KM tool assortment at )

Categorised K-mapping

Social Community Mapping:

This displays networks of understanding and designs of conversation among the users, teams, organisations, and other social entities who is aware who, who goes to whom for assist and assistance, in which the facts enters and leaves the teams or organisation, which forums and communities of apply are operational and generating new information.

Competency Mapping:

With this form of mapping, one can develop a competency profile with talent, positions, and even job route of an personal. And, this can also be transformed into the?organisational yellow pages? which allows staff to discover necessary expertise in people today inside the organisation.

Process-centered Understanding Mapping:

This exhibits expertise and sources of know-how for inside as nicely as exterior organisational processes and procedures. This includes tacit know-how (information in persons this sort of as know-how, and knowledge) and specific awareness (codified know-how this kind of as that in document).

Conceptual Awareness Mapping:

Also sometimes identified as -taxonomy-, it is a technique of hierarchically organising and classifying written content. This involves in labelling parts of information and interactions in between them. A principle can be defined as any unit of imagined, any concept that forms in our thoughts [Gertner, 1978]. Normally, nouns are employed to refer to ideas [Roche, 2002]. Relations sort a special course of principles [Sowa, 1984]: they explain connections among other concepts. A single of the most important relations concerning principles is the hierarchical relation (subsumption), in which one strategy (superconcept) is far more standard than a different idea (subconcept) like Natural Useful resource Administration and Watershed Management. This mapping ought to be equipped to relate identical type of jobs and workshops conducting/carried out by two distinctive departments, creating them more built-in.

Understanding is energy, broadly obtainable, comprehensible, and shared information is even a lot more potent!